Does anyone know if there is an existing RFE (Request for Enhancement) Community for DOORS? I had a look in the RFE Community area and found one for ReqPro but didn't spot any ex-Telelogic tools. Thought I'd ask here before requesting one.
Or is there some other mechnism currently employed to request DOORS enhamcements?
Craig_Cordrey - Thu Dec 10 09:05:08 EST 2009 |
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Re: RFE Community for DOORS
sammyc - Thu Dec 10 11:32:22 EST 2009
The best way is to submit to the support desk and it will find it's way to the right source. See the attached doc that explains how to submit/contact support.
Attachments
attachment_14416053_IBM_Rational_Americas-How_to_contact_sup.pdf
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Re: RFE Community for DOORS
Craig_Cordrey - Thu Dec 10 12:25:25 EST 2009 sammyc - Thu Dec 10 11:32:22 EST 2009
The best way is to submit to the support desk and it will find it's way to the right source. See the attached doc that explains how to submit/contact support.
Does everyone else use the Support route?
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Re: RFE Community for DOORS
sammyc - Thu Dec 10 17:42:19 EST 2009 Craig_Cordrey - Thu Dec 10 12:25:25 EST 2009
Thanks for the response, sammyc. I have used the Support mechanism to raise problems with DOORS apparently not working as expected, but assumed that it would be an inappropriate place to raise suggestions for additional functionality in later versions of the tool.
Does everyone else use the Support route?
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Re: RFE Community for DOORS
Calvo, Raphael - Tue Jan 12 14:47:10 EST 2010 sammyc - Thu Dec 10 17:42:19 EST 2009
I'm with IBM and I'm not sure of another means to do this.
I think IBM should also support a dxl community database...
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